Need help using the SASPI Online Learning Platform? Start with the steps below, or reach out to us directly.

Trouble logging in?

• Double check your username/email and password. Passwords are case-sensitive.
• Use the Lost password? link on the login page to reset your password.
• Clear your browser cache and cookies, or try a different browser (latest Chrome, Firefox or Edge).

Videos or pages not loading?

• Check your internet connection and try refreshing the page.
• Make sure your browser is up to date and JavaScript is enabled.
• Disable browser extensions (such as ad-blockers) that may interfere with video playback.

Enrolment or certificate queries

• For course enrolment issues, visit the course page and use the Enrol button, or check our FAQ page.
• Certificates are available under My Courses > Certificates once a course is successfully completed.